G and I scampered away to the Park Hyatt Toronto yesterday for an in-city getaway. We have, in part, my mom to thank for this as Park Hyatt mailed me a $100 gift certificate as a thank you for a Stillwater Spa gift certificate I purchased for my mom at Christmas. Thanks mom!
We are not Hyatt regulars (rather, we are long loyal Starwood Hotels fans) and really have only stayed at two Hyatts: the Hyatt Place Hoffman Estates outside of Chicago (for Karen’s wedding) and G stayed at the gorgeous Hyatt Regency Dongguan in China last year. See that adventure here.
Hyatt did a superb job prior to our arrival, sending a series of welcoming emails asking if we needed anything special for our stay. We asked for extra pillows and a kettle and sure enough both were on hand when we entered our suite. In fact, the Hyatt had provided a basket with tea cups, fresh milk and cream and an assortment of tea. Well done!
Every staff member we encountered was simply excellent, down-to-earth and genuine in their desire to make a difference in our stay. Hyatt is definitely doing something right when it comes to training their staff.
We had a corner suite on the 17th floor that faced southeast and I would have to admit this room has the finest view of Toronto of any room we’ve ever stayed at in the City. The rooms and interiors in the South Tower do need some updating and modernising however. In particular:
– our room had two older CRT televisions; a hotel of this stature should be on the slimline LCD tv bandwagon in all rooms;
– linens, which are apparently Italian Rivolta, seemed hard and rough (as though they’d been starched);
– the in-room safe should be discretely hidden either in a closet or bureau and needs updating;
– the rooms are challenged – even on the 17th floor – by the rattle of the TTC; and,
– the decor, while granted not our style, is dated, a bit tired and needs some refreshing.
That said, the comfort of the Hyatt bed was wonderful; the fresh orchid flowers in the bedroom a welcoming touch; and the full-sized Davies Gate amenities in both the en suite and guest bathroom a surprise in this day of tiny bottled shampoos, etc.
We had lunch in Annona Restaurant, where we’ve eaten on many occasions. The food of Joan Monfaredi continues to be outstanding and the service staff true, polished professionals. I had a too-die-for seafood salad while G opted for a Cobb salad.
Twice we headed up to the Rooftop Lounge for a drink but sadly it was far to busy and there was no room at the bar. We have had drinks here a few times and it remains one of the finest hotel bars in the world I would argue.
8) G admires dusk falling from the bedroom window; 9) the ROM from our room
It was a lovely, if too short, getaway and certainly we’ll explore Hyatt’s selection of hotels in the future. I think next time we’ll try for a room in the Hyatt’s North Tower. All in all, a good Good Friday!
- The Hazelton Hotel – discreet | luxurious over the top 80’s glam | Bvlgari
- Le Meridien King Edward – gaudy decor | Royal Club Lounge | Consort Lounge
- Hotel Le Germain – boutique perfection | snotty staff
- Soho Metropolitan – Frette linens | Senses
- Park Hyatt Toronto – excellent staff | Annona | dated decor
- Windsor Arms Hotel – Courtyard Cafe | discreet | over-rated
- Fairmont Royal York – Fairmont Gold | Epic | busy as Union Station | rooftop herb garden tour
- Intercontinental Toronto Centre – funky lobby | “just okay”
- Sheraton Toronto Centre – in/outdoor pool | Club Lounge is a zoo | view of Nathan Phillips Square
- Sheraton Gateway in Toronto International Airport – a different getaway | planes | fun
- The Metropolitan – Hemispheres | Lai Toh Heen | French provincial decor??
- Delta Chelsea – family oriented | trailer park