As mentioned in the previous post G and I racked up some 35,000 kilometers of flying each. Blissfully, we were blessed to take all the long haul flights in business class. We flew economy on the short-haul flights and were – frankly – impressed with the level of service provided.
Kudos to Malaysian Airlines and Silk Air (a subsidiary of Singapore Airlines) for their outstanding economy flights from Singapore-Langkawi and Singapore-Siem Reap. These flights were fully booked and the crew still served a free hot meal and beverage service to everyone in economy class. Bravo! It is a shame the carriers in North America – Porter Air aside here in Toronto – cannot do the same.
We remain humbled by the level of service on Singapore Airlines. Personal introductions from the crew and use of our names throughout; champagne from arrival in the SilverKris Lounges to close of service on board; food that tasted – well – like real food. It is no wonder this airline consistently remains one of the best in the world.
- Toronto-Hong Kong – Air Canada, executive first service in those lovely lie-flat pods
- Hong Kong-Singapore, return – Singapore Airlines, business class
- Singapore-Langkawi (via Penang) – Malaysian Airlines, economy class
- Langkawi-Kuala Lumpur – Malaysian Airlines, economy class
- Kuala Lumpur-Singapore – Air Asia, economy class and a fun adventure
- Singapore-Siem Reap, return – Silk Air, economy class
- Hong Kong-Tokyo – ANA, business class
- Tokyo-Toronto – Air Canada, executive first service
In Hong Kong, Singapore and Kuala Lumpur, we coordinated limo service for airport pick-up and return. While pricey, yes, it is worth the cost imho. Typically arriving in this fashion also gets you immediate in-room check-in at your destination hotel which is also pretty darn fine. The hotel has key staff lined up and awaiting you at the entrance as the car arrives. There are introductions, welcomes and handshakes and then you are discreetly escorted to your room for a personalized check-in. Your luggage arrives shortly afterward.
We were met at the aero-bridge upon arrival on both trips into Singapore by a JetQuay guest relations agent who promptly whisked us away in an electric buggy to the elite, dedicated Commercially Important People (CIP) Terminal. Once there a discrete black door slides open and before you sits a dedicated Immigration and Customs counter and Customs Officer just for you. We were dutifully issued our visas and relaxed in the lounge while the JetQuay team retrieved our luggage and brought it to the Bentley the St Regis arranged for our transport to the hotel.
2) being met by the JetQuay folks; 3) the CIP Terminal Lounge
4 & 5) the CIP Terminal Lounge
6) our Bentley arrives
The whole thing is, like, to-die-for-over-the-top-pampering but hell, we’re worth it!
Toronto-Hong Kong Flight
10) me in my executive first pod; 11) the amenity kit
12) Champagne and nuts to get us started; 13) a toilet with a view way up in the sky
14) G in his pod watching one of many movies
46) the runway cam aboard ANA
55) want to go someplace?
68) finally a video of G relishing his champagne and space on our flight Singapore-Hong Kong